GRIEVANCE REDRESSAL

Retail Banking – Grievance Redressal

1. For Queries / Complaints related to Banking, the Customer may Contact

Smt. SUMA K

Accountant (Level One Officer)

Srimatha Mahila Sahakari Bank Niyamitha

#403/803, 8th Main, 10th Cross,
Shastrinagar, BSK II Stage,
Bangalore – 560070

Contact: +91-9449885549

2. If the customer is dissatisfied with the resolution provided by the Level One Officer, they may approach the Nodal Officer of the Bank, appointed by Srimatha Mahila Sahakari Bank Nyamitha under the Banking Ombudsman Scheme, 2006, at:

Smt. SHYLAJA P

CEO In Charge (Nodal Officer)

Srimatha Mahila Sahakari Bank Niyamitha

#403/803, 8th Main, 10th Cross,
Shastrinagar, BSK II Stage,
Bangalore – 560070

Contact: +91-9449885549